Help Page
How to Register:
If you are a member of the Local Government Pension Scheme you can register for My NILGOSC Pension Online. If you have recently joined the Scheme your activation key will be shown on your welcome letter which was posted to your home address. If you do not have your activation key you can still register without an activation key.
For more information on completing the registration process please download our Registration Guide.
Points to Note
Supported Browsers:
In order to use the full features of My NILGOSC Pension Online, it is recommended to use one of the following web browsers:
- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Safari
Validation Errors:
Validation Errors will appear if the Surname, National Insurance Number, Date of Birth or Activation Key you have entered are incorrect or do not match our records.
Please double check all details are correct, if you are confident you have entered your details correctly and are still having trouble, please contact a NILGOSC administrator on 0345 3197 325.
Completing your Registration:
Once you have registered you will be asked to provide a username, password, security questions and an email address. We highly recommend using a personal email address rather than a work email address.
Username:
You must choose a valid username. The default format for a valid username is as follows:
- It must start with a letter or a number. The letter can be upper or lower case.
- Apart from the first character it can contain any letter or number.
- It must not contain any special characters
- It must not contain spaces.
- It must be between 8 and 30 characters in length.
Password:
You must choose a valid password. A valid password must:
- Contain at least one uppercase, one lowercase and one numeric value.
- Not contain spaces.
- Be at least 7 characters in length.
- Contain at least one special character.
Passwords are case sensitive.